Automate Order Processing, Time to Money, Customer Satisfaction and Insights with OrderAction
Processing sales orders is a critical component to maintaining customer satisfaction and managing the supply chain. By automating the sales order process, forward-thinking companies can go beyond simply filling orders. They can transform the sales order process into an opportunity to achieve new levels of insights about customer purchasing behaviors.
Delivers intelligent automation powered sales order processing capabilities that help businesses eliminate processing bottlenecks and delays due to manual document handling and data entry
Automated sales order management capabilities include intelligent data capture and workflow automation that enable automatic routing of documents for approvals, with API-level ERP integration for complete end-to-end, straight-through intelligent document processing
Header/footer and line-item data capture results in more timely access to customer buying behaviors
Data authenticity validation via logic-driven algorithms and cross-checking with ERP/ECM/CRM data sources
Delivers greater process control and visibility with automatic alerts and notifications
For organizations that rely on manual systems and processes, sales order management is labor-intensive and error-prone, injecting unnecessary risk into the sales and fulfillment process.
Apart from creating processing bottlenecks and introducing errors, the burden of manual order fulfillment for high volumes of complex sales orders limits the ability for businesses to capture valuable information about customer purchasing behaviours.
OrderAction intelligent automation software for processing customer sales orders delivers high visibility and control over sales orders, reducing Days Sales Outstanding (DSO) by automating order handling/filing, data entry, data validation and ERP transaction creation.
With OrderAction, you can transform your sales order process into a strategic component of your overall supply chain management and drive greater cost savings and insights into customer purchasing behaviors.
Improve Visibility and Control
OrderAction puts customer information, order amounts, taxes, line item details, workflow status, order images and related data at your fingertips, 24x7.
Supply Chain Optimization
Reduce Days Sales Outstanding (DSO) and optimize cash flow forecasting/guidance.
Maintain Clear Audit Trails
OrderAction keeps a complete audit trail of every touch point within the sales order process, so users can monitor whether or not the proper checks and validations took place.
Straight-Through Processing with Seamless ERP System Integration
Transform your documents into actionable data, automatically routing sales orders for approvals and creating transactions in your ERP system instantly.
Increase Efficiency & Reduce Errors
Intelligent data capture technology coupled with self-learning and workflow automation dramatically lowers manual data entry and boosts efficiency, while reducing errors by validating data against business records
Lower Transaction Costs
Studies show that sales order automation reduces the cost to process an order by 50-80 percent, with a typical ROI achieved in less than 12 months.
Machine Learning Based Extraction
Independent automatic extraction of
Automatic Document Classification
Classification of multiple document types for automatic separation and routing
Rules-Based Validation of Data
OrderAction is an intelligent process automation application built on top of the docAlpha transformation platform that leverages advanced tools and technologies like AI and machine learning to overcome traditional hurdles to cost-effective sales order automation: an over-dependence on custom coding, custom integrations and lengthy/complex IT implementations.
Designed to get you up and running quickly and cost-effectively, OrderAction’s self-learning features and functionality allow the application to adapt as it encounters process exceptions. Rather than requiring assistance from a programmer or IT team member, OrderAction can take direction from a process owner, who relies on a simple graphic user interface to provide additional guidance or direction.
Any new guidance that OrderAction receives is incorporated into its algorithms, allowing it to continually learn, adapt and evolve. The sales order automation system is designed to meet client objectives for faster implementation of order fulfillment, with ROI achieved in 180 days or close to one year.
As part of the ActionSuite family of solutions, OrderAction relies on the capabilities of the docAlpha intelligent process automation platform, allowing customers to extend those same capabilities and apply them to other business process problems. As a result, once customers achieve a return on investment from improvements to a single process, they can continue to innovate and optimize similar document-intensive processes throughout their organization.