The emergence of the Cloud as a viable option to continue business operations in times of social immobility has come as a slow surprise to many. We’ve always known the flexibility that cloud computing brought to the table in terms of re-provisioning or extending operations according to demand, but investments have only just sky-rocketed in response to the pandemic.
Work-from-home measures have prompted the need for a connected enterprise. This has, inadvertently, opened up new avenues to reach out to the customer, an exercise that proved quite difficult to achieve during the pandemic. ‘What the customer wants’ is an age-old conundrum that has invited numerous studies, discussions, and marketing strategies over the years — it was easy in the pre-COVID19 era when meeting up with a client seemed like a no brainer. The pandemic has changed that completely with the result that today, as we come to terms with the ensuing aftereffects of COVID19, we know the importance of consumer data & why a lack thereof, could jeopardize growth altogether. With customers refraining from purchasing products in-store, there is little that POS machines, barcode scanners, or cash registers could capture. This has impacted customer relationship management negatively in that businesses are unable to decipher customer behavior accurately. Many small businesses have adopted cloud technology to facilitate online shopping and gain access to the customer with the same degree as they would at a store. Cloud technology is relatively cheaper & more convenient to deploy than on-premise software. This works well for small businesses that are cash-strapped during the pandemic, and have little budget to invest in technology. Nevertheless, just the fact that you can reach out to your customers to the same degree as you would in-store has prompted many companies to adopt this technology on a large scale.
Cloud technology supports the kind of immediacy that is required to get things done in a restrained marketplace. Goods and services were still in demand during the pandemic and so, businesses, irrespective of workforce and operational constraints, had to provide the best service at optimal prices, within the best possible time-frame. The importance of customer-experience didn’t diminish during these uncertain times, rather, the pandemic became an effective way to gauge a company’s capability to deliver as demanded. Cloud technology provides computing resources on-demand. Users have access to data centers and centralized servers, and can share resources over the internet, making cloud technology an extremely feasible alternative to on-premise software. Also, maintenance, upgrades, storage, & operation of these centralized computing resources is the responsibility of the cloud provider, making this technology highly reliable. With cloud solution providers offering the best package deals that suit the customer on a subscription basis, businesses are only required to decide on the service provider applicable to them. A centralized computing resource center also saves companies from spending on up-front IT infrastructure costs.
The economic and operational feasibility that Cloud brings to businesses has encouraged them to continue with its adoption in many operational facets of a company including accounts payable, order management, HR, payroll, CRM, and workforce collaboration tools. The transition to cloud is also a reality for those businesses that have been working successfully with on-premise software for long. Take the case of this established boat building company that was working with on-premise accounts payable software to ease the process of vendor invoicing. The company wanted a solution that could drastically cut down vendor invoice processing times and ensure accurate data availability to their accounting system. They transitioned from on-premise to cloud accounts payable software after consulting their trusted software vendor. The end result is an end-to-end automation software that streamlines AP operations and saves the company on costly infrastructure, installation, & maintenance.
The pandemic has caused the economy to slump drastically, but it has also brought about renewed focus on cloud technology, and the ease-of-business that is made possible with it.
Looking for a suitable cloud accounts payable software? Talk to Artsyl.