Understanding Accounts Payable:
What it is and Why it Matters

How can you optimize your accounts payable? Let’s dive into accounts payable details, its importance, and how to automate it effectively.

Understanding Accounts Payable: What it is and Why it Matters - Artsyl

Last Updated: January 26, 2026

FAQ about Accounts Payable

Is accounts payable a liability?

Yes. Accounts payable (AP) is a current liability because it represents invoices and bills your company owes to suppliers for goods or services already received.

AP increases when an invoice is recorded (but not yet paid) and decreases when payment is posted. This is why AP shows up under current liabilities on the balance sheet and is a key input for cash planning and close reconciliation.

Is accounts payable an asset?

No. Accounts payable is not an asset because it represents an obligation to pay suppliers, not a resource your business owns or controls.

Assets (cash, inventory, equipment) provide future economic benefit. Accounts payable is the opposite: it’s a liability that will be settled with cash, which is why strong accounts payable management focuses on validation, approvals, and controls before payment is released.

What are accounts payable?

Accounts payable are the unpaid supplier invoices and bills a business owes for goods and services received on credit. In accounting terms, AP is a liability; in operational terms, it’s the workflow that turns an invoice into a verified, approved, auditable payment.

In a modern accounts payable process, AP typically includes invoice intake (email, portals, EDI), validation, PO/receipt matching, approvals, payment scheduling, and reconciliation in the ERP.

Is accounts payable a debit or credit?

Accounts payable is typically a credit-balance account. Recording a supplier invoice increases AP (credit), and paying that invoice decreases AP (debit).

Exact journal entries depend on your accounting method and ERP configuration, but the rule of thumb is: credits increase AP, debits reduce it. This is also why AP is generally classified as a current liability.

Recommended reading: The Role of Certified Management Accountants (CMA) in Optimizing Accounts Payable Processes

Is accounts payable the same as purchase ledger?

Not exactly. Accounts payable is the total liability owed to suppliers, while the purchase ledger is the detailed record of supplier transactions that make up that total (vendor, invoice number, dates, amounts, terms).

In practice, the purchase ledger is what supports reconciliation and auditability - especially when you’re tracking invoice status, disputes, credit memos, and approvals across the accounts payable workflow.

Accounts payable vs accounts receivable - what’s the difference?

Accounts payable (AP) is money your business owes suppliers for purchases on credit, so it’s a liability. Accounts receivable (AR) is money customers owe you for sales on credit, so it’s an asset.

Operationally, AP is managed through invoice validation, matching, approvals, and payments. AR is managed through invoicing and collections. Both affect cash flow, but they move in opposite directions on the balance sheet.

Accounts payable is what kind of account?

Accounts payable is a liability account - typically a current liability - because it represents amounts owed to suppliers that will be paid in the near term.

AP increases when invoices are recorded and decreases when payments are posted, helping finance track obligations, cash requirements, and the accuracy of the close.

Accounts payable on balance sheet?

Accounts payable appears on the balance sheet under current liabilities. It represents unpaid supplier invoices and bills that are due within the normal operating cycle.

To keep the balance reliable, AP teams reconcile the purchase ledger, approvals, and vendor statements - so the ERP reflects valid, approved obligations and supports accurate cash planning.

Accounts payable vs accrued expenses

Both are liabilities, but they come from different timing. Accounts payable is recorded when there’s a supplier invoice for goods or services received but not yet paid.

Accrued expenses are recorded when costs have been incurred but an invoice hasn’t been received yet (for example, wages or interest). The difference matters for a clean close and for reconciling AP against what has actually been received.

The main difference between accounts payable and accrued expenses is that accounts payable is recorded from supplier invoices, while accrued expenses are recorded from incurred costs that have not yet been invoiced.

What is accounts payable automation?

Accounts payable automation uses software to streamline invoice intake, data capture, validation, matching, approvals, and reconciliation. The goal is to reduce manual effort and reduce risk by applying consistent controls.

Modern AP automation goes beyond capture by orchestrating exceptions (missing PO/receipt, price variances, duplicate invoices) as trackable workflows with owners, SLAs, and an audit trail - often integrated with the ERP and AP processing software stack.

Accounts payable overview

TL;DR

  • AP is now judged by outcomes: faster cycle times, fewer exceptions, and better auditability - not just “less data entry.”
  • Modern automation is end-to-end: invoice intake → validation → matching → approvals → payment → reconciliation, orchestrated across ERP and procurement.
  • IDP + orchestration beats OCR-only: intelligent document processing improves extraction, but orchestration determines how exceptions are resolved.
  • AI agents are being used for triage: routing, summarizing discrepancies, and drafting supplier communications, with humans approving high-risk steps.
  • Governance is non-negotiable: controls, segregation of duties, and decision logs reduce compliance risk and support audits.
  • Best next step: map your top exception types (duplicates, missing PO, price variance) before selecting AP processing software.

Direct answer: what is future of process automation in 2026?

The future of process automation in 2026 is the shift from automating isolated tasks to orchestrating end-to-end workflows across documents, systems, and people. It combines RPA, IDP, workflow orchestration, and AI agents to handle exceptions while keeping controls auditable. In AP, that means faster invoice processing with fewer errors, clearer approvals, and governance and compliance built into every handoff.

Accounts payable (AP) sits at the intersection of finance, procurement, and operations. At a basic level, accounts payable is the money your business owes vendors and suppliers for goods and services already received - typically tracked through invoices, credit terms, and payment schedules.

What’s changed in 2025–2026 is the expectation of how AP runs: leaders want faster cycle times, fewer exceptions, better auditability, and tighter integration with ERPs and procurement systems. That’s why the conversation is shifting from “OCR for invoices” to an end-to-end accounts payable process that connects document intake, validation, approvals, payment execution, and reconciliation - with governance and compliance built in.

In practice, modern accounts payable management usually includes these workflow stages:

  1. Invoice intake via email, supplier portal, EDI, or e-invoicing feeds.
  2. Data capture and validation (header/line items, tax, vendor, banking fields), with exception flags for missing/low-confidence data.
  3. Matching against PO and goods receipt in the ERP (two-way or three-way match).
  4. Approvals and controls based on policies (limits, segregation of duties, audit trail).
  5. Payment and reconciliation aligned to cash strategy, discounts, and vendor terms.

Concrete example: A supplier invoice arrives by email for a PO-backed shipment. During accounts payable invoice processing, the system extracts line items and compares them to the ERP purchase order; a unit price variance triggers an exception. Instead of pushing the invoice into a generic queue, the workflow routes it to the right owner (procurement for price approval, receiving for quantity confirmation), records the decision for auditability, and releases it for payment once the match is resolved.

As you evaluate accounts payable automation (or AP processing software), look beyond capture. The differentiator is orchestration: how reliably the solution routes exceptions, enforces controls, and keeps humans in the loop where policy requires it - without slowing down “happy path” invoices.

Actionable takeaway: Map your current AP workflow end-to-end and identify your top 3 exception types (e.g., missing PO, price variance, duplicate invoice). Then define the control points (who approves what, what evidence is required, what must be logged) before you automate - so you improve speed and reduce risk at the same time.

What is Accounts Payable?

What accounts payable means in day-to-day operations

Accounts payable (AP) is the part of finance operations that records, tracks, and pays what your company owes suppliers for goods and services already delivered. On the balance sheet, AP appears as a current liability; operationally, it’s the workflow that turns an invoice into an approved, auditable payment.

In 2025–2026, AP is less about “posting invoices” and more about running a controlled, connected accounts payable process across systems - ERP, procurement, receiving, and payments. The goal is to reduce exceptions, prevent duplicate or fraudulent payments, and keep every approval decision traceable for audit and compliance.

At a practical level, most AP teams manage these steps:

  1. Receive the invoice (email, supplier portal, EDI/e-invoicing) and ensure the vendor and banking details are valid.
  2. Capture and validate data (supplier, amounts, tax, line items, invoice number) and flag duplicates or missing fields.
  3. Match and approve against purchase orders and receipts, then route exceptions to the right owner with an audit trail.
  4. Schedule payment to align with terms, discounts, and cash strategy, then reconcile the result in the ERP.

Concrete example: A manufacturing firm receives a 200-line invoice for MRO supplies. The invoice number matches a prior submission, so it’s flagged as a potential duplicate. The match step finds a price variance on three lines versus the PO, so AP routes only those lines to procurement for approval while keeping the rest on the “happy path.” Once approved, the invoice is released for payment and the decision trail is stored for audit.

Because AP is document- and exception-heavy, many teams use accounts payable automation and AP processing software to reduce manual data entry and speed up accounts payable invoice processing. The highest-impact improvements usually come from orchestrating exceptions (missing PO, quantity mismatch, price variance) and enforcing controls - not just capturing text from PDFs.

Actionable takeaway: If you’re refining accounts payable management, start by documenting your top 5 exception categories and who owns each resolution path (AP, procurement, receiving, vendor management). Then define the minimum evidence required for approval (PO/receipt, email confirmation, policy exception) so your workflow - and any automation - improves speed without weakening governance.

Definition of Accounts Payable - Artsyl

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Definition of Accounts Payable

Accounts payable is the amount your business owes suppliers and service providers for delivered goods or completed services that have been invoiced (or are ready to be invoiced) but not yet paid. In accounting terms, it’s a short-term liability; in operations terms, it’s the controlled workflow that turns an invoice into a verified, approved payment.

In 2025–2026, many finance teams treat AP as a process discipline as much as an accounting line item. That’s because AP is where document-heavy work (invoices, POs, receipts) meets risk controls (duplicate detection, segregation of duties, approval policy) and system integration (ERP, procurement, supplier portals).

What accounts payable includes (beyond “paying bills”)

In a mature accounts payable process, AP typically includes:

  • Invoice intake and normalization: collecting invoices from email, portals, EDI, or e-invoicing formats and standardizing them for processing.
  • Validation and controls: verifying vendor identity, invoice numbers, tax fields, and banking details; flagging duplicates and suspicious changes.
  • Matching and exception handling: linking invoices to the PO and goods receipt (two-way or three-way match) and routing variances to the right owner with an audit trail.
  • Approvals and payment scheduling: enforcing spend limits and authorization rules, then timing payments to terms, discounts, and cash strategy.

This is where accounts payable management becomes measurable: how quickly invoices move from receipt to approval, how many require rework, and how reliably controls prevent errors and non-compliant payments.

Concrete example: A distributor receives a supplier invoice for a PO-backed shipment with 120 line items. During accounts payable invoice processing, the system flags a duplicate invoice number and a unit-price variance on five lines. AP rejects the duplicate, routes the variance lines to procurement for approval, and releases the remaining lines once the match is resolved - so payment is accurate, timely, and fully documented for audit.

Because AP is repetitive and exception-heavy, many organizations adopt accounts payable automation - often combining IDP/RPA-style capture with workflow orchestration in an AP processing software stack. The goal isn’t just faster data entry; it’s fewer exceptions, tighter controls, and consistent outcomes across vendors and invoice formats.

Actionable takeaway: Write a one-page AP “definition for your business” that includes (1) which invoice channels you accept, (2) what must be validated before approval, and (3) how exceptions are routed (owner + SLA). That document becomes the baseline for standardizing AP performance - and for selecting or tuning automation without weakening governance.

Recommended reading: Expense Report: Its Role in Accounts Payable (AP)

Accounts Payable Examples

Accounts payable is not one “type” of spend - it’s a category of obligations created when your business receives value now and pays later. In most organizations, the most visible AP items come from supplier invoices, but AP can also include recurring services and operational bills that must be validated, approved, and paid according to policy.

In a modern accounts payable process, the same question applies to every example: “What evidence do we need to pay this correctly and compliantly?” That evidence might be a PO and receipt in the ERP, a contract and rate card, a time-and-materials statement, or a tax filing schedule - then the invoice is routed, approved, and reconciled. This is why strong accounts payable management focuses on exceptions and controls, not just payment execution.

Here are common, practical accounts payable examples:

  • Supplier invoices for goods (PO-backed): Inventory, MRO supplies, packaging, or IT hardware purchased on credit and matched to a PO and goods receipt (two-way/three-way match) in the ERP.
  • Professional services and contractors: Invoices tied to a statement of work, rate card, or milestones (often approved by department owners before AP releases payment).
  • Recurring operating bills: Rent, utilities, telecom, and SaaS renewals - typically validated against contract terms and flagged if pricing, vendor details, or banking information changes.
  • Freight and logistics charges: Carrier invoices that require accessorial validation and dispute workflows when charges don’t align to shipment documents.
  • Taxes and statutory payments: Sales tax, payroll-related obligations, and other government payments that follow a defined schedule and approval policy.
  • Accrued expenses: Costs incurred but not yet invoiced (or not yet paid), such as interest or wages, that must be recorded and later reconciled when final invoices or payroll runs complete.

Concrete example: A retailer receives a monthly invoice for store utilities and a separate invoice for a PO-backed fixture delivery. During accounts payable invoice processing, the fixture invoice is matched to the PO and receiving record in the ERP, while the utility invoice is validated against the contract rate and meter period. If either invoice includes a vendor banking change, AP routes it for verification (a common fraud control) before payment is scheduled.

Many teams use accounts payable automation to standardize how these examples flow through intake, validation, approvals, and reconciliation. The best results come when AP processing software can orchestrate exceptions (missing PO, duplicate invoices, price variances) and enforce governance - rather than only extracting fields.

Actionable takeaway: Categorize your AP spend into 4–6 “invoice types” (PO-backed goods, recurring bills, services, freight, tax/statutory, other) and define the required evidence and owner for each type. That simple matrix is the fastest way to reduce exceptions, tighten controls, and make automation deliver measurable impact.

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How Accounts Payable Works?

Accounts payable works by turning supplier obligations into controlled, auditable payments. The accounting view is simple (AP increases when an invoice is recorded and decreases when it’s paid), but the operating reality is a workflow that spans documents, approvals, and ERP updates. In 2025–2026, the goal is a consistent process that reduces exceptions, strengthens controls, and keeps cash and vendor terms aligned.

Here’s a practical view of the end-to-end accounts payable process:

  1. Invoice intake: invoices arrive via email, supplier portal, EDI/e-invoicing, or paper scan. Intake is where duplicates often start, so many teams validate invoice numbers and vendor identities immediately.
  2. Capture and validation: AP extracts header and line-item data and validates key fields (vendor, amounts, tax, payment terms, banking fields). If data confidence is low or required fields are missing, the invoice becomes an exception.
  3. Matching: for PO-backed spend, AP matches the invoice to the PO and receiving record in the ERP (two-way/three-way match). Variances (price, quantity, missing receipt) are the most common “break points.”
  4. Approvals and controls: invoices follow policy-based routing (spend thresholds, segregation of duties, delegated approvals). Every decision should be logged for audit and compliance.
  5. Payment scheduling and execution: once approved, payment is scheduled to align with cash strategy and early-payment discounts, then executed through the payment system and posted back to the ERP.
  6. Reconciliation: AP reconciles payments and outstanding balances with vendor statements and internal records to ensure accuracy.

Where a ticketing system matters is exception handling. Instead of leaving mismatches in an inbox or spreadsheet, a ticketed workflow assigns an owner, captures evidence (PO, receipt, supplier email), sets an SLA, and records resolution - making accounts payable management more predictable and audit-friendly.

Concrete example: An invoice arrives for a PO-backed shipment, but three lines show a unit price variance. During accounts payable invoice processing, AP creates an exception ticket and routes it to procurement for price approval while sending a separate ticket to receiving to confirm quantities. Once both owners approve (with notes attached), the invoice is released for payment and the ERP posting reflects the resolved variance.

Actionable takeaway: Define 5–7 standard AP ticket types (duplicate invoice, missing PO, missing receipt, price variance, vendor banking change, tax issue, dispute) and assign an owner + SLA for each. Then ensure your accounts payable automation / AP processing software can route those tickets and retain the decision trail in your ERP or workflow orchestration layer.

Recommended reading: Audit Trail in Accounts Payable

Why is Accounts Payable Important?

Accounts payable is one of the most operationally important parts of finance because it’s where spend, supplier relationships, and payment controls meet. A healthy AP function gives you an accurate view of obligations, supports predictable cash planning, and helps ensure payments are made for valid, approved purchases only.

In 2025–2026, AP is also a risk and governance function. Finance leaders are increasingly expected to reduce exception volume, keep approvals auditable, and prevent errors (or fraud) while still meeting supplier terms and capturing early-payment discounts. That makes the quality of your accounts payable process as important as the accounting output.

When accounts payable management is working well, you can:

  • Protect cash and forecasting: AP aging becomes reliable, and payment scheduling reflects terms, discounts, and cash priorities.
  • Reduce errors and rework: fewer duplicates, fewer mismatches, and fewer “where is this invoice?” escalations across AP, procurement, and business owners.
  • Strengthen controls: clear approval rules, segregation of duties, and an audit trail for exceptions and policy overrides.
  • Keep suppliers stable: fewer late payments and disputes, and faster resolution when invoices don’t match POs or receipts.

Concrete example: An invoice for a PO-backed shipment is received with a vendor banking change and a price variance on several lines. Without a structured workflow, AP might pay late (or pay the wrong account), triggering supplier disruption and reconciliation work. With a controlled accounts payable invoice processing flow, the banking change is verified, the variance is routed for approval, and the invoice is released on time - with the decision trail saved for audit.

This is also where accounts payable automation can have an outsized impact. The best gains typically come from standardizing validation, routing, and exception handling - not just capturing fields - so AP teams spend less time chasing approvals and more time managing risk and supplier performance. For many organizations, that means adopting AP processing software that can orchestrate workflows across ERP, procurement, and payments.

Actionable takeaway: If you want to improve AP outcomes next quarter, start with these steps:

  1. Define “ready to pay”: list the required checks (vendor identity, duplicate detection, PO/receipt match rules, approvals, banking verification).
  2. Standardize exception ownership: assign owners and SLAs for the top exception types (missing PO, price variance, missing receipt, dispute, vendor master changes).
  3. Measure what matters: track cycle time, exception rate, and on-time payment rate - then use those metrics to prioritize process fixes and automation.

Managing Accounts Payable

Strong accounts payable management is less about “paying bills” and more about running a repeatable, controlled workflow across people, documents, and systems. The core building blocks are clear payment policy, consistent approvals, accurate records in the ERP, and predictable exception handling - so suppliers get paid correctly and finance can trust the numbers.

Managing Accounts Payable - Artsyl

A practical operating model for managing accounts payable

In 2025–2026, teams are increasingly standardizing AP around three themes: fewer manual touches, stronger controls, and faster exception resolution. Whether you run AP in-house, through shared services, or with a third-party provider, the same operating model applies.

Use this checklist to tighten your accounts payable process without slowing down payments:

  1. Standardize intake: define accepted channels (email, supplier portal, EDI/e-invoicing) and required invoice fields; block “unknown vendor” invoices until vendor master data is verified.
  2. Validate early: run duplicate checks, tax/total checks, and vendor/bank verification before approvals - this is where many preventable errors originate.
  3. Match intelligently: apply two-way/three-way match rules by spend type, and pre-define tolerance thresholds (price/quantity) so minor variances don’t clog approvals.
  4. Route exceptions like tickets: treat every mismatch as a trackable case with an owner, SLA, evidence attached, and a logged decision - this is the backbone of auditable accounts payable invoice processing.
  5. Schedule payments with intent: align payment runs to terms and discount windows, and avoid “end-of-month surprises” by monitoring AP aging weekly.
  6. Close the loop: reconcile against vendor statements and internal ledgers, and feed root causes back into policy (e.g., recurring missing receipts, frequent price variances).

Concrete example: A shared services AP team receives invoices across multiple ERPs. Most PO-backed invoices match automatically, but exceptions (missing receipt, price variance, vendor banking change) create delays and supplier escalations. By routing those exceptions through a ticketing-style workflow with clear owners (receiving, procurement, vendor master) and SLAs, the team reduces “where is my payment?” inquiries and keeps approvals and policy overrides traceable for audit.

This is where accounts payable automation can amplify results. The most effective stacks combine capture (IDP/OCR), workflow orchestration, and controls - so exceptions are routed consistently and the ERP stays the system of record. When evaluating AP processing software, prioritize how well it handles exceptions, approvals, and audit trails, not just data extraction.

Actionable takeaway: In the next 30 days, document your top 5 AP exception types and the required evidence for each (PO, receipt, contract, supplier confirmation). Then assign an owner + SLA per exception and verify your workflow (manual or automated) can enforce those rules end-to-end.

Save time and reduce errors in your AP processes with Artsyl’s intelligent AP automation technology. Request a demo now to see how we can streamline your invoice processing.
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How to Calculate Accounts Payable

To calculate accounts payable for a specific period, you need to be clear about what you’re measuring: the ending AP balance on the balance sheet, or the movement in AP driven by invoice activity and payments. In most ERP-led finance teams, AP is calculated as a controlled reconciliation between invoices received, credit memos, payments, and any accrual/adjustment entries.

Formula (high level): Ending AP = Beginning AP + Invoices/charges posted − Payments posted ± adjustments (credit memos, returns/allowances, write-offs, FX differences).

Use these steps to calculate AP accurately and make it useful for cash planning and accounts payable management:

  1. Define the period and scope: choose the date range (month/quarter/year) and confirm which ledgers/entities you’re including (one ERP vs multiple ERPs, business unit boundaries, currency rules).
  2. Pull the starting balance: capture beginning AP from the prior period close (balance sheet), and note whether it includes accrued invoices not yet received.
  3. Sum invoices and credits posted in the period: include supplier invoices, recurring bills, and debit/credit memos. Separate “posted” vs “received but not posted” if your workflow allows invoices to sit in an intake queue.
  4. Subtract payments posted: include ACH/wire/check payments, refunds, and any payment cancellations. Make sure the payment posting date aligns with your close calendar.
  5. Apply required adjustments: reflect returns/allowances, write-offs, FX revaluation (if applicable), and corrections for duplicate invoices or mis-postings discovered during reconciliation.
  6. Reconcile and explain variances: compare your computed ending AP to the balance sheet and resolve differences using AP aging, vendor statements, and unmatched items (e.g., GR/IR, unposted invoices, or unapplied payments).

Concrete example: At the start of April, your AP balance is $250,000. During April, the team posts $420,000 in invoices and $18,000 in credit memos, and posts $395,000 in payments. You also record a $5,000 return allowance. Your ending AP is $250,000 + $420,000 − $395,000 − $18,000 − $5,000 = $252,000.

Where this gets tricky is process timing. If invoices are received but not posted (or receipts are missing for three-way match), AP can be understated at month-end unless the accounts payable process includes accrual rules for goods/services already received.

Actionable takeaway: If your close process regularly runs into AP surprises, add two checks: (1) a weekly “unposted invoice” report tied to owners and SLAs, and (2) an exception queue for missing receipts/PO mismatches. Many teams use accounts payable automation or AP processing software to keep those queues moving and ensure the ERP stays aligned with what’s actually been received and approved.

Recommended reading: Cash Flow and Accounts Payable: What You Need to Know

Common Challenges in Managing Accounts Payable

Even well-run accounts payable teams face recurring friction because AP is document-heavy, exception-driven, and dependent on other functions (procurement, receiving, budget owners, and IT). In 2025–2026, the biggest “hidden” challenge isn’t the volume of invoices - it’s the number of handoffs required to validate, match, approve, and pay each invoice with proper controls and auditability.

Common challenges typically cluster into four categories:

  • Invoice intake and data quality: invoices arrive in multiple formats (PDFs, emails, portals, EDI/e-invoicing). Missing PO numbers, unclear line items, or vendor master issues slow down accounts payable invoice processing.
  • Matching and exception handling: PO/receipt mismatches, price variances, and missing receiving confirmations create “stuck” invoices and last-minute close pressure. Without workflow orchestration, these exceptions often live in email threads or spreadsheets.
  • Approvals, controls, and compliance: inconsistent approval rules, weak segregation of duties, and missing evidence increase risk (duplicate payments, policy violations, fraud exposure) and make audits painful.
  • Visibility and cash planning: when the status of invoices isn’t transparent, AP aging becomes unreliable and payment scheduling turns reactive - leading to late fees, missed discounts, and vendor escalations.

Concrete example: A supplier sends an invoice by email for a PO-backed shipment, but the PO number is missing and the receiving record isn’t posted yet. AP can’t match the invoice in the ERP, so it’s routed to a “pending” bucket. Without a ticketed exception workflow, the invoice bounces between AP, receiving, and procurement, and the supplier follows up repeatedly - creating delays and uncertainty in cash forecasting.

This is where accounts payable automation can change the day-to-day experience - if it’s more than capture. The most effective approaches combine document intake (often IDP), validation rules, and workflow orchestration so exceptions are assigned to owners with SLAs and a decision trail. In practice, AP processing software should help you answer “Where is this invoice?” in seconds, not days, while keeping governance and compliance intact.

Actionable takeaway: Pick your top 3 AP bottlenecks and formalize them as “exception types” with owners and SLAs (e.g., missing PO → procurement, missing receipt → receiving, price variance → category manager). Then update your accounts payable process so every exception creates a trackable case (ticket), with required evidence attached and a logged resolution. That single change typically improves accounts payable management, reduces follow-ups, and makes automation easier to apply safely.

Common Accounts Payable Issues

Accounts payable is a high-volume workflow with frequent exceptions, which is why the same problems show up across industries - even in mature finance teams. Most issues come from a few root causes: inconsistent invoice intake, weak matching/approvals, and limited visibility into “where an invoice is” at any moment. Below are the most common issues AP teams encounter and how they typically show up in daily operations.

Common Accounts Payable Issues - Artsyl

Incorrect or duplicate invoices

Duplicate invoices and inaccurate line items lead directly to overpayments, write-offs, and reconciliation work. In 2025–2026, this risk is amplified by multi-channel intake (email + portals + EDI) and resubmissions when suppliers don’t see fast status updates.

Prevention usually requires a combination of controls (unique invoice number checks, vendor + amount + date matching) and clear exception routing so duplicates are resolved consistently during accounts payable invoice processing.

Late payments

Late payments are rarely “just AP being slow.” They often come from approval bottlenecks, missing PO/receipt data, or unclear ownership of exceptions. The result is predictable: strained supplier relationships, missed discounts, and urgent escalations that disrupt the close.

Best-in-class accounts payable management uses SLAs for approvals and exceptions, plus clear visibility into aging and invoice status before invoices become overdue.

Inadequate record-keeping

Poor record-keeping creates gaps between what’s been received, what’s been approved, and what’s been paid. That can drive duplicate payments, missed credits, and month-end surprises in AP aging and accruals.

Modern AP teams increasingly treat the ERP as the system of record and require every invoice to have a clear status, owner, and supporting evidence attached (PO, receipt, contract, or exception approval).

Lack of internal controls

Weak controls increase the likelihood of unauthorized payments and fraud, especially around vendor master changes (banking details) and policy overrides. Typical failure modes include bypassed approvals, insufficient segregation of duties, and missing audit trails for exceptions.

Controls should be explicit in the accounts payable process: role-based approvals, dual control for sensitive changes, and logged decisions that can be audited without chasing email threads.

Disputes with suppliers

Disputes usually start as data mismatches: price variances, quantity discrepancies, missing receipts, or contract interpretation issues. If there’s no structured workflow, disputes linger, suppliers follow up repeatedly, and AP loses leverage over terms.

A ticketed exception path (owner + SLA + evidence) helps resolve disputes faster and keeps payment decisions consistent and defensible.

Inefficient processes

Process inefficiency shows up as manual re-keying, unclear handoffs, and “stuck” invoices waiting on the same recurring exceptions. It increases cycle time and cost per invoice and makes it harder to scale without adding headcount.

This is where accounts payable automation and workflow orchestration matter most: not just capturing invoice data, but routing exceptions, enforcing controls, and keeping the ERP updated reliably.

Poor communication

When suppliers can’t see invoice status, they resend invoices, call AP, and escalate to business owners - often creating duplicates and delays. Internally, unclear ownership between AP, procurement, and receiving leads to “ping-pong” and missed SLAs.

Concrete example: A supplier emails an invoice that’s missing a PO number. AP can’t match it in the ERP, so it sits pending while the supplier resubmits it twice. A modern AP processing software workflow would open an exception ticket, route it to procurement for PO validation, and send the supplier a status update - preventing duplicates and keeping the approval trail auditable.

Actionable takeaway: Choose 3–5 measurable failure points (duplicate rate, exception rate, on-time payment rate, cycle time) and tie each to a control + owner + SLA. Then standardize exception workflows so every mismatch becomes a trackable case with evidence - this is the fastest path to improving accounts payable process performance and making accounts payable automation deliver consistent results.

Transform your invoice processing with Artsyl’s AI-powered intelligent process automation platform. Schedule a consultation with our experts to discover how we can help your company achieve greater accuracy and productivity in your AP processes.
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Solution: Accounts Payable Automation with Artsyl

What accounts payable automation should deliver

To fix recurring AP issues at scale, you need more than faster data entry. Accounts payable improves when the end-to-end workflow is standardized: invoices are captured consistently, validated against policy, matched to ERP records, routed to the right owner when exceptions occur, and paid with an auditable trail. That’s the practical promise of accounts payable automation in 2025–2026 - workflow orchestration with governance and compliance built in.

Artsyl is a cloud-based intelligent automation platform designed to support this operating model. It helps teams run a controlled accounts payable process that spans document intake, ERP integration, approvals, and exception handling - not just invoice OCR.

How Artsyl supports modern AP processing

With Artsyl, organizations can automate core steps in accounts payable invoice processing across multiple channels, including paper documents, email, supplier portals, and electronic feeds like EDI. The workflow combines intelligent document processing (IDP) with ERP-aware validation and routing, so invoices are processed consistently - even when formats and vendor behavior vary.

In practice, teams use Artsyl to reduce manual touches while strengthening controls across the AP lifecycle:

  • IDP + OCR for invoice capture: extract header and line-item data, validate required fields, and flag low-confidence values for review.
  • ERP-aware matching: support two-way/three-way match patterns, tolerance rules, and duplicate detection to prevent overpayment and rework.
  • Workflow orchestration: route approvals and exceptions (missing PO/receipt, price variance, vendor master changes) to the right owners with SLAs and a recorded decision trail.
  • Governance and compliance: enforce role-based approvals and segregation of duties, and keep evidence attached to the invoice (PO, receipt, emails, exception approvals) to support audits.
  • Automation extensions: use RPA where needed to bridge legacy systems or repetitive ERP tasks without redesigning the entire stack.

Concrete example: A PO-backed invoice arrives by email with a price variance on several line items and an updated vendor banking field. InvoiceAction extracts line items, checks for duplicates, and attempts an ERP match. The workflow creates two exception tickets - one to procurement for price approval and one to vendor master data for banking verification - then releases the invoice for payment only after both controls are satisfied, with every decision logged.

That orchestration is what turns accounts payable management from reactive follow-ups into a predictable process: “happy path” invoices flow through quickly, while exceptions are handled consistently and auditably. When implemented well, an AP processing software stack becomes a control system as much as a speed system.

Actionable takeaway: Before you implement or change automation, define your top 5 exception types (e.g., missing PO, missing receipt, price variance, duplicate invoice, vendor banking change). For each, document the owner, required evidence, and SLA. Then configure your workflow so every exception becomes a trackable case with an audit trail - this is where accounts payable automation delivers the most measurable improvement.

Final Thoughts

Accounts payable is one of the clearest signals of how well a business runs its finance operations. When AP is managed well, leaders get a reliable view of obligations, suppliers get paid on time, and cash planning becomes predictable. When it’s managed poorly, the same issues show up over and over: duplicate invoices, disputes, late approvals, and last-minute “fire drills” at month-end.

In 2025–2026, the expectation is that the accounts payable process is both fast and governed. That means invoice intake is standardized, approvals follow clear policy, exceptions are routed to owners with SLAs, and every decision is auditable in the ERP or workflow layer. The goal isn’t just speed - it’s consistent outcomes: fewer exceptions, fewer payment errors, and fewer supplier escalations.

Concrete example: A supplier submits two versions of the same invoice - one through a portal and one by email - while a receiving record is still missing for three-way match. Without clear controls, AP either pays late (damaging the relationship) or risks paying a duplicate. With strong accounts payable management, the duplicate is flagged, the mismatch becomes a trackable exception, and the invoice is released for payment only after the receipt is posted and the approval is logged.

If you’re deciding where to invest next, focus on the bottlenecks that create the most rework. For many teams, that’s accounts payable invoice processing exceptions (missing PO, missing receipt, price variance, vendor master changes) and approval delays. This is also where accounts payable automation and modern AP processing software can deliver meaningful gains - by orchestrating workflows and enforcing controls, not just extracting fields.

Actionable takeaway: Use this simple next-step checklist to improve AP performance in the next 30–60 days:

  1. Define “ready to pay” for your business (required checks, approvals, and evidence).
  2. Standardize exception types (top 5) with an owner + SLA for each.
  3. Reduce intake variability by limiting channels and enforcing required invoice fields.
  4. Measure outcomes weekly (cycle time, exception rate, on-time payment rate) and fix the top root causes.

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