We only need to reflect on the past five years to understand how fast technology changes. A few short years ago, we believed we were on the cutting edge of the move to digitization. But then the COVID pandemic struck, and suddenly, we had to make technology do things we never knew it could. The rush to adapt to remote work strained our collective digital toolkit to the limit. Fortunately, it also sparked tech companies into a race to meet our evolving needs.
Looking back, we see how fast humanity can adapt to challenges and new technology when it has to. It also gives us foresight into what we can expect in the near future.
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The first need was to communicate and collaborate. We quickly mass-adopted some technologies, revolutionizing the way businesses work.
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These unprecedented changes in the office landscape fortuitously made companies cheaper to run. Digital document management reduced physical paperwork, eliminated clutter. It also reduced our need for traditional office space and furniture. File-sharing capabilities via cloud-based services now provide access to real-time data. That means teams stay in sync and can make informed decisions based on up-to-date information. Furthermore, cloud computing reduces the need for expensive IT equipment and specialists.
But as our digital realm expanded, serious cyber threats emerged. A spate of cyber incidents exposed the vulnerability of new technology solutions. We had to improve our defenses as the online ecosystem expanded.
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Due to the speed and scale of adoption of these tech innovations, offices changed forever. Flexible working conditions have become standard practice. Companies that want their employees back in the office recognize the need for improved facilities and amenities.
Smart facilities at home and work have become the new normal. Practical devices like smart air cleaners and humidifiers are now commonplace. Automatic lighting controls adjust based on occupancy and natural light, reducing energy costs. Smart HVAC systems regulate temperature for comfort and savings. We’ve developed a new need for hot-desking solutions and Smart meeting rooms that manage workspaces for a fluid workforce. Smart security systems use surveillance cameras and access controls like key cards or biometrics to strengthen safety.
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The COVID pandemic has undeniably accelerated the evolution of office technology. We adopted advanced communication methods and cloud-based services. We integrated personal devices, and enhanced cybersecurity measures at record speed.
But just as we thought of catching a breather after all this rapid change, everything changed in 2022 when the first commercial LLM hit the market. Since ChatGPT’s first uncertain steps, artificially enhanced technologies have crept into every aspect of business management.
Artificial intelligence (AI) improves the technology we have adopted so recently. It automates routine tasks, allowing employees to focus on more creative work. AI is better than humans at working with large datasets. It is improving IoT and smart solutions by leaps and bounds.
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In 2025, we’ll continue using all the brand-new tools we’ve entrenched in our lives so very recently. Remote working tools, smart technology, and better cybersecurity will drive efficiency in 2025 offices.
However, AI tools are already sharpening and improving all our technology. By 2025, our current tools will have been upgraded, becoming better and more advanced. The refinement process will accelerate as we improve the AI tools we work with. AI will help us tame our environment with even smarter IoT and software. It will boost productivity and efficiency further and play a more prominent role in protecting assets and business continuity.
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