Outsmarting Murphy’s Law: How today’s Dynamic Case Management Solutions Rely on Smart Process Applications to Handle Exceptions Along with the Rules

A recent study commissioned by Microsoft and conducted by Forrester, nearly half of the 3,500 executives surveyed said that they had a full strategy for digital transformation

A recent study commissioned by Microsoft and conducted by Forrester, nearly half of the 3,500 executives surveyed said that they had a full strategy for digital transformation. These companies embraced strategies that not only lay out how they will use digital assets to create new sources of value for their customers and grow revenue - but also how they will create greater operational agility in service of their customers. And it isn’t just having a strategy that sets these companies apart—their business performance reflects having a vision and strategy for future growth.

One key finding from those that had a full digital transformation strategy in place, with their CRM, ERP, business intelligence and productivity technologies incorporated and aligned was the impact and ROI realized from this strategy. As the graphic below illustrates, revenue, productivity and efficiency metrics led the pack for organizations that embraced digital transformation and aligned their business systems to the strategy, compared to their peers.

From Artsyl Technologies’ perspective these statistics and trends are no surprise. Companies that partner with Artsyl and adopt smart process technology to automate their processes are typically looking to achieve more than cost-cutting to boost their bottom line. Their ultimate goal is usually more focused on achieving scalability and process transparency so that their operations don’t inhibit business growth.

Case study: Tools for Business Growth

One example is Microsoft Dynamics AX customer and multi-tool manufacturer Leatherman Tool Group. To better position itself for growth, Leatherman® turned to Artsyl Technologies to deliver end-to-end process automation for their accounts payable processing, including integration with their new ERP system. The new system relied on Artsyl’s docAlpha smart process platform to automatically extract transaction data from scanned paper and electronic invoices, which was used to inform business rules for approval routing and PO matching.

While the resulting solution achieved a quick return on investment in terms of efficiency gains, the company’s real focus was on achieving greater process control and scalability as they expanded operations globally.

By relying on docAlpha, the AP team believes that they were able to handle business growth through automation, essentially eliminating the need to add another staff member to focus full time on accounts payable processing.

To learn more about how companies like Leatherman rely on automation to achieve greater process control and scalability, read the Leatherman case study.