Workflow Automation: Making Businesses Smarter

Workflow Automation: Making Businesses Smarter

Workflow Automation: Making Businesses Smarter

All successful companies have one thing in common: they always seek smarter ways of doing business. Today’s ‘smart’ business is dictated by intelligent workflows. Workflow automation is quickly becoming a staple among forward-looking companies. We discuss why and the related benefits.

What is Workflow Automation?

The need to automate routine, repetitive processes that involve a lot of data and document processing has brought about considerable innovation and development of automation tools. Businesses today are looking to automate end-to end processes that ensure consistency in data flow between functions and present a single view of operations. Any technology framework that allows for the automation of a complete process chain and caters to a hands-free implementation style can be regarded as workflow automation.

The Making of a Smart Enterprise

Data is the critical driver that mobilizes workflows in any sector. Workflow automation simplifies a lot of the complex business processes, and a significant part of this implementation is handling complex, unstructured or semi-structured data. Repetitive, time-consuming tasks like data entry, data validation and cross-checking, document routing to the right department for task implementation or approval, work status report, and archiving, etc., all require tremendous amounts of human effort.

Removing Data & Functional Silos

As each of these specific tasks is handled by more than one person, there is possibility of accomplishing these tasks independently, due to which, these operations may become siloed, with little coordination between them. Take the case of invoice processing — automation ties the different tasks of data entry, data validation, approval routing, and re-entry of approved data to an accounting software into a single workflow solution. Workflow automation eliminates data silos and functional silos by ensuring a single, end-to-end process flow, in this case, vendor invoice processing from the point when an invoice is received by a company to when it is exported to an accounting system, where it is converted into a bill.

Workflow automation tools have advanced considerably from employing simple robotic process automation to now, utilizing intelligent automation to better and more accurately imitate user actions to get work done.

Artsyl’s intelligent process automation software provides workflow automation of content-centric processes like accounts payable, order processing, medical claims processing, check remittance, etc. The solution utilizes digital transformation technologies including AI, machine learning, business process automation, and intelligent data capture, along with Robotic Process Automation (RPA) to process vendor invoices, customer sales orders, and related unstructured documents; automatically sending approved data from these source documents to an ERP system for further business use. A typical RPA bot applies built-in logic to process source documents with standard template formats and field placements.

Embedding Intelligence in Workflows

Embedding Intelligence in Workflows

But this is a limitation on the variety of documents that can be processed using RPA. Businesses usually have to deal with a vast portfolio of vendors, each showcasing a unique set of vendor invoice templates according to their needs. With every new vendor invoice that a business receives, a new code has to be written to enable processing of that new invoice — writing code or programming RPA bots to manage new invoices each time is daunting.

What is needed is a smart automation tool with intelligence-specific workflows that can accommodate for document variability. Arstyl’s intelligent process automation platform achieves such codeless processing — for every new invoice that an Arstyl bot receives, it learns the user actions performed to key-in details from that invoice, and applies that learning to process subsequent invoices having a similar template. This way, Arstyl progressively builds a business logic for every new invoice that it encounters, making it easy to accommodate and work with any number of diverse sets of vendor invoices, reducing user intervention considerably.

Intelligent automation enables unattended, codeless processing of unstructured documents and sets the workflow up for straight-through processing to an ERP system. Arstyl has programmed its intelligent automation platform solutions to be REST-based, offering greater scope for customizations and easy integration with an ERP system.

Intelligent automation of document-based workflows offers the best transformations for business acceleration, without you needing to disrupt existing infrastructure. To further understand the scope for digital transformation in your business using this technology, and how it fits into your overall business plans, talk to Artsyl.

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