While the trade show season is in full swing and the Artsyl team travels around the globe to meet with partners, customers, analysts and thought leaders, we’ve also had some time to reflect on what we’ve learned and experienced from one show to the next.
This year’s Shared Services Outsourcing Week (SSOW) event in Orlando stands out as a tremendous success for Artsyl, both in terms of business opportunity and in terms of market and industry insights. During this years’s event, we gained an even deeper appreciation for the commitment that shared services companies have not just to delivering cost savings to their clients, but to adding value to their operations.
While we were able to talk about smart process technology and the opportunity for process automation to deliver cost savings, achieve greater control and visibility and sustain a competitive advantage, we learned that shared service organizations already have embraced the vision for a more automated, frictionless future.
Agility and Added Value Were Top of Mind
As a wrap-up from the event, SSOW Chairman Brad DeMent gathered his key takeaways and memorable quotes. Here are the ones that stuck out and reverberated the most with us:
From Cost Savings to Strategic Impact
Clearly, the thought processes and perspectives or shared services organizations mirrors those of their clients. In today’s ever-changing, competitive climate, every organization needs to focus on becoming more agile and adding more value to the experiences of their customers.
Relying on technology as s cost saving measure used to be good enough. Today, organizations of all shapes and sizes understand and appreciate that getting to the next level means going beyond cost savings to find ways to become more responsive to customers and to be pro-active rather than reactive to new challenges and opportunities.
To learn more about technology opportunities for service organizations and how business process automation can drive competitiveness, profitability and scalability, view a recording of our recent shred services organization Webinar